Privacy Policy
Last updated: October 17, 2026
1. Introduction
Welcome to Jhupri.xyz (“Jhupri,” “we,” “our,” or “us”). Jhupri is a campus-focused digital service platform designed to make everyday life easier for students at the University of Chittagong and the communities we serve.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, contact us, place an order, request a service, or otherwise interact with Jhupri.
By using our website or services, you acknowledge that your personal information may be processed as described in this policy. Where applicable, we will obtain any consent required by law.
2. Information We Collect
Depending on how you use Jhupri, we may collect the following types of information:
Personal and Contact Information: Your name, phone number, email address, and other contact details you provide when communicating with us or requesting a service.
Order and Delivery Information: Your delivery address, campus location, order details, selected products or services, delivery instructions, and information necessary to complete your request.
Account Information: If you create an account or use account-based features, we may collect the information associated with your account, such as your name, email address, and account preferences.
Communications: Messages, questions, complaints, feedback, and other information you share with us through our website, WhatsApp, Facebook Messenger, or other supported communication channels.
Technical Information: Information generated when you visit our website, including your IP address, browser type, device information, pages visited, access times, and basic usage data, where collected by our hosting infrastructure or website tools.
We aim to collect only the information reasonably necessary to operate, maintain, and improve our services.
3. How We Use Your Information
We may use your information to:
- Receive, process, confirm, and fulfil orders or service requests.
- Coordinate deliveries and communicate with customers, vendors, and riders when necessary.
- Respond to enquiries, complaints, and customer support requests.
- Manage user accounts and provide relevant service updates.
- Maintain website functionality, troubleshoot technical problems, and improve our services.
- Detect fraud, prevent misuse, and protect the security of our platform.
- Comply with applicable legal obligations and respond to lawful requests.
We will not use your personal information for purposes materially different from those described in this policy without an appropriate legal basis.
4. Sharing of Information
Jhupri does not sell your personal information to third parties.
We may share relevant information with the following parties when reasonably necessary:
Vendors and Service Providers: Order details and relevant contact or delivery information may be shared with a vendor or service provider to prepare or fulfil your request.
Riders and Delivery Personnel: Your name, contact details, delivery location, and relevant instructions may be shared with the assigned rider to complete a delivery.
Technology and Infrastructure Providers: Website hosting, database, communication, authentication, and other technical providers may process information as necessary to support our services, where those providers are used.
Legal and Safety Requirements: We may disclose information when required by applicable law, a valid legal process, or when reasonably necessary to protect the rights, safety, and security of Jhupri, our users, or others.
We aim to limit shared information to what is reasonably necessary for the relevant purpose.
5. WhatsApp, Facebook Messenger, and Other Third-Party Services
Jhupri may use third-party platforms, including WhatsApp and Facebook Messenger, to communicate with customers, receive orders, and provide support.
When you interact with Jhupri through these platforms, your information may also be processed by the relevant platform provider under its own privacy policy and terms.
Jhupri does not control the independent data-handling practices of these third-party platforms. We encourage you to review their respective privacy policies before using their services.
6. Cookies and Similar Technologies
Our website or its supporting technologies may use cookies or similar technologies to maintain essential functionality, remember preferences, support sessions, and understand website performance.
Cookies are small files stored by your browser or device. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Where required by law, we will obtain consent before using non-essential cookies or similar tracking technologies.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including completing orders, maintaining relevant records, resolving disputes, preventing fraud, and meeting applicable legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer necessary, we will take reasonable steps to delete it or anonymise it, subject to applicable legal requirements.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Withdraw consent where processing is based on consent.
- Raise concerns about how your personal information is collected or used.
To exercise these rights, contact us using the details provided below. We may need to verify your identity before processing a request, and certain information may need to be retained where required by law or necessary for legitimate business purposes.
10. Children's Privacy
Jhupri's services are primarily designed for university students and other users of our platform. Our website is not intentionally designed to collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us unlawfully, please contact us so that we can review the matter and take appropriate action.
11. External Links
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies and data-handling practices.
Jhupri is not responsible for the privacy practices or content of external websites. We recommend reviewing their policies before sharing personal information with them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, operational practices, or applicable legal requirements.
Any revised policy will be published on this page with an updated revision date. Where a material change requires notification or consent under applicable law, we will take appropriate steps to provide notice or obtain consent.
We encourage you to review this page periodically to stay informed about how we protect your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact Jhupri through the following channels:
Website: https://jhupri.xyz
Phone / WhatsApp: +8801351864343
We will make reasonable efforts to respond to privacy-related enquiries and address legitimate concerns.